To assist you, here are two ways you can get in touch with Knawat Support when you have a problem, question, or inquiry:

The right way to contact us is as follows:

  • For integration and product import issues, please mention your store URL and the online store platform you are using.
  • For issues related to the Product Catalog, SKU numbers for the product(s) would be super helpful to track the problem.
  • For your sales order, don't forget to include your order number (starts with SO).

Note: Please use the email address registered in your Knawat account.

You can find the registered email as shown in the picture below:

On Knawat Dashboard go to "My profile".

Our Working hours are from Monday to Friday from 9 AM to 6 PM

in GMT+03.00 / UTC+03.00.

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