To assist you, here are two ways you can get in touch with Knawat Support when you have a problem, question, or inquiry:
The right way to contact us is as follows:
- For integration and product import issues, please mention your store URL and the online store platform you are using.
- For issues related to the Product Catalog, SKU numbers for the product(s) would be super helpful to track the problem.
- For your sales order, don't forget to include your order number (starts with SO).
Note: Please use the email address registered in your Knawat account.
You can find the registered email as shown in the picture below:
On Knawat Dashboard go to "My profile".
Our Working hours are from Monday to Friday from 9 AM to 6 PM
in GMT+03.00 / UTC+03.00.