To assist you, here are two ways you can get in touch with Knawat Support when you have a problem, question, or inquiry:
Submit a ticket from your Knawat account, or via our website.
Write an email to [email protected].
The right way to contact us is as follows:
For integration and product import issues, please mention your store URL and the online store platform you are using.
For issues related to the Product Catalog, SKU numbers for the product(s) would be super helpful to track the problem.
For your sales order, don't forget to include your order number (starts with SO).
Note: Please use the email address registered in your Knawat account.
You can find the registered email as shown in the picture below:
On Knawat Dashboard go to "My profile".
Our Working hours are from Monday to Friday from 9 AM to 6 PM
in GMT+03.00 / UTC+03.00.